Who we are

NCLEX EXPRESS OF FLORIDA (collectively, “we,” “us,” or “our”) take your privacy seriously and understand the importance of protecting your personal information. Therefore, this Privacy Policy provides information about our privacy practices.

“Personal information” means, unless otherwise defined by applicable law, any information about, that identifies, that relates to, that is linked to or associated with, or that is reasonably linkable to or reasonably capable of being associated with an identified or identifiable individual. For clarity, this Privacy Policy does not apply to our employees, job applicants, and independent contractors.

By visiting our website or using the products or services offered through this Site, you agree to this Privacy Policy, as it may be amended from time to time. This Privacy Policy is incorporated into the Terms of Use for this Site.

Information You Provide To Us

We collect personal information and non-personal information from you (such as your name, address, email address, phone number, credit card number, school name, grade level, year of graduation, date of birth, GPA, the test that you are interested in preparing for, test scores, academic interests, transcripts, photos, essays, applications to schools, employer name and job title, library card number, accommodation requests, race, and military or veteran status) when you:

  • Register or create an account on our Site;
  • Call us;
  • Purchase and use our products or services;
  • Provide or send us messages, documents, and other files and content in the course of your use of our products or services;
  • When you provide us information by other means.
  • We may use non-personal information for any lawful purpose.
  • Third Parties to whom We Disclose Information
  • We may disclose your information to third parties as described below.
  • We do not disclose your personal information to third parties for their direct marketing purposes.

Organizations and Persons who Arrange for Your Participation in Our Programs

We may sometimes work with schools, school districts, colleges and universities, local, state, and federal government agencies, businesses, and other organizations to provide programs such as tutoring and test preparation. Your organization may arrange for your participation in these programs and negotiate a special price or trial offer, or purchase (or subsidize) products or services on your behalf.

We may disclose your personal and non-personal information that we collect through your participation in these programs (such as test scores, transcripts or recordings of online tutoring and online class sessions, comments you may leave in post-session surveys, and details regarding your usage of our programs) to the organization arranging for your access to these programs. In addition, your school may require us to disclose such information to others legally entitled to access your academic records, such as your state department of education.

Affiliates

We may disclose your personal information to our subsidiaries.

Legally Compelled Disclosures And Safety

We may disclose personal information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. All disclosures will be done in accordance with the Florida Information Protection Act (FIPA). We may also disclose personal information to protect the safety of others and when we have reason to believe that someone is causing injury to or interfering with our rights or property or the rights or property of others.

Business Transfer

If we or all or a portion of our business is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, personal information may be included in the transferred assets.

Authorized Disclosure

We may disclose your personal information to third parties when you authorize the disclosure.

Non-Personal Information

We may disclose non-personal Information to any third party for any lawful purpose.

Using Caution when Sharing Information with Others

When you contribute to a public area or feature of our Site, such as a chat room, bulletin board, list serve, blog, or wiki, the information that you submit will be made available to the general public. Therefore, we recommend that you do not submit any sensitive information to such areas of our Site, including your full name, home address, phone number, financial information or any other information that would enable other users to locate you or contact you.

Sources from which Personal Information (Including Sensitive Personal Information) is Collected

We collect personal information from the categories of sources listed below, as described in more detail in the “Information We Collect” section above:

  • Consumers
  • Third parties with whom we have a business relationship (such as our organizational customers, organizations that we have marketing agreements with, resellers, licensees, and franchisees)
  • Other users who refer you to us
  • Publicly and commercially available sources, including organizers of events you may attend
  • Browsers and tracking technologies
  • Our service providers and other vendors

We have disclosed some of the categories of personal information to organizations which arranged for consumers’ participation in our products and services as part of the services we provide to these organizations. We have disclosed all of the categories of personal information listed above to our service providers and other vendors because they help deliver our products and services and otherwise help us operate our business.

We do not disclose sensitive personal information to third parties for purposes other than to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.

Your Right to Know

You have the right to request that we disclose information to you about our collection, use, disclosure, sale, and sharing of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources from which we collected your personal information.
  • The business or commercial purpose for collecting, selling, or sharing your personal information.
  • The categories of third parties to whom we disclosed your personal information.
  • The specific pieces of personal information we collected about you.
  • If we sold or shared your personal information, the categories of personal information that we collected about you and that were sold or shared with each category of recipient.
  • If we disclosed your personal information for a business purpose, the categories of personal information that we collected about you and that were disclosed to each category of recipient.

Your Right to Deletion

You have the right to request that we delete your personal information that we have collected. Once we receive and confirm your verifiable consumer request, then unless an exception applies, we will delete your personal information from our records and direct our service providers and other vendors to delete your personal information from their records.

Your Right to Correct Inaccurate Personal Information

If we maintain inaccurate personal information about you, you have the right to request that we correct the inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and confirm your verifiable consumer request, subject to our receipt of documentation that we may request, we will correct your personal information in our systems and direct our service providers and other vendors to correct your personal information in their systems. Please note, however, that if we received the inaccurate personal information from an organization that arranged for your participation in one of our programs, then the organization may need to correct the inaccurate personal information in order for you to be able to continue to access the program.

Submitting Requests

To exercise your right to know, right to deletion, or right to correction described above, please submit a verifiable consumer request to us by:

You may only make a verifiable consumer request to know twice within a 12-month period.

You may authorize another person to act as your agent to submit requests on your behalf. Unless you provide the agent with power of attorney, you will need to provide the agent with a written and signed authorization.

Verification

We will verify your identity before fulfilling your request to know, to delete, or to correct. If you have an account with us, we will ask you to enter your username and password through a link we provide to verify your identity. If you do not have an account with us, we will ask you to provide us with data points that we have about you to verify your identity.

If you authorize another person to act as your agent to submit requests on your behalf we will ask the agent to provide us the written and signed authorization that you provided to the agent, we will confirm with you that you did provide the authorization, and we will verify your identity.

Our Response to Your Request

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we reasonably require more time (up to 45 additional days), we will inform you of the reason in writing within 45 days of receipt of your request. We will deliver our written response by mail or electronically. If we are unable to comply with a request, our response will explain why.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Your Right to Non-Discrimination

You have the right not to receive discriminatory treatment by us for the exercise of the rights conferred by the Florida Privacy Law.

How Long We Retain Personal Information

The length of time that we retain each category of personal information is determined by various criteria, including maintaining our ability to provide our products and services and honor guarantees, contractual obligations, maintaining our ability to address complaints about our products and services and defend against or bring claims, maintaining records for audit purposes or as required by law, the type of relationship a consumer has with us and the duration of the relationship, and the retention policies and practices of, and features in the offerings provided by, our service providers and other vendors.

Processing of De-identified Data

We commit to maintaining and using de-identified data without attempting to re-identify the data.

Accessibility of this Privacy Policy

Commercially available screen reader programs should be able to read this Privacy Policy. As a web page, this Privacy Policy may be printed as a document.

Processing of De-identified Data

We commit to maintaining and using de-identified data without attempting to re-identify the data.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the “Effective Date” at the top of this Privacy Policy. We recommend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

Contact Us

If you have any questions or comments regarding this Privacy Policy or our privacy practices, you may contact us by email or mail at the following address:

  • NCLEX EXPRESS OF FLORIDA
  • 8362 Pines Blvd suite 123
  • Pembroke pines, Florida 33024
  • Attention: Legal Department

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